/* Collections: charcoal surfaces with quiet sage accents. */
#pr-collections[hidden],#pr-lab[hidden]{display:none!important}
.cq-desk{--cq-ink:#d8ddd3;--cq-muted:#c9d0c2;--cq-line:#3c4037;color:var(--cq-ink);background:#2a2d27;border:1px solid #42473d;border-radius:14px;overflow:hidden;font-size:14px}
.cq-top{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:23px 28px;border-bottom:1px solid var(--cq-line);background:#30342c}
.cq-brand{display:flex;align-items:center;gap:12px}.cq-brand>span{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;color:#2e322b;background:#d0d6ca;font-size:22px}.cq-brand strong{display:block;font-size:18px;font-weight:500;letter-spacing:-.4px}.cq-brand small{display:block;font-size:10px;letter-spacing:1.3px;color:#c8cfc1;margin-top:5px}.cq-demo{font-size:12px;color:#b6bfad;border:1px solid #596250;padding:6px 10px;border-radius:20px}
.cq-intro{padding:30px 28px;display:flex;justify-content:space-between;align-items:end;gap:30px;background:radial-gradient(ellipse at 90% 15%,#43483e66,transparent 65%)}.cq-kicker{font-size:10px;letter-spacing:1.4px;color:#b4bdab}.cq-intro h4{font-family:Manrope,sans-serif;font-size:35px;font-weight:500;letter-spacing:-1.4px;line-height:1.15;margin:12px 0 0}.cq-intro p{max-width:260px;margin:0;color:#b5beac;font-size:14px;line-height:1.75}
.cq-layout{display:grid;grid-template-columns:minmax(185px,.85fr) minmax(0,1.8fr) minmax(235px,1.1fr);border-top:1px solid var(--cq-line)}.cq-layout>aside,.cq-layout>section{min-width:0}.cq-section-label{font-size:10px;letter-spacing:1px;display:flex;justify-content:space-between;gap:8px;color:#b6bfae}.cq-section-label>span{color:#a7b29d;letter-spacing:0;font-size:11px}.cq-queue{padding:22px 16px;background:#31342d;border-right:1px solid #41463c}.cq-queue>.cq-section-label{padding:0 5px;margin-bottom:20px}.cq-call{width:100%;display:flex;flex-direction:column;align-items:start;gap:9px;padding:16px 13px;background:transparent;border:1px solid transparent;border-bottom-color:#41463c;border-radius:6px;color:#cdd4c7;text-align:left;margin-bottom:9px}.cq-call-meta{font-size:10px;letter-spacing:.6px;display:flex;justify-content:space-between;gap:10px;width:100%;color:#acb6a2}.cq-call-meta small{font-size:10px}.cq-call strong{font-size:14px;line-height:1.5;font-weight:500}.cq-call-outcome{font-size:11px;line-height:1.5;color:#adb7a3}.cq-call em{font-style:normal;color:#cad1c3;background:#44493f;padding:4px 7px;border-radius:3px;font-size:10px;line-height:1.5}.cq-call[aria-pressed=true]{background:#21241f;border-color:#596250;box-shadow:inset 3px 0 #b4bdab,0 3px 10px #d3d9cd09;color:#d7dcd1}.cq-call:hover{border-color:#9ea992}.cq-queue-note{display:flex;gap:9px;margin:25px 5px;color:#afb9a6}.cq-queue-note>span{font-size:21px}.cq-queue-note p{font-size:12px;line-height:1.8;margin:0}
.cq-conversation{padding:25px;background:#21231e}.cq-conversation-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.cq-conversation-head .cq-kicker{font-size:9px;line-height:1.6;letter-spacing:.6px}.cq-conversation-head h5{font-size:19px;line-height:1.5;font-weight:500;letter-spacing:-.5px;margin:8px 0 0}.cq-conversation-head>span{font-family:monospace;color:#aab49f;font-size:13px}.cq-wave{margin:24px 0;background:#2e312a;border:1px solid #3a3e35;border-radius:7px;padding:14px 15px}.cq-wave-top,.cq-wave-legend{display:flex;align-items:center;justify-content:space-between;gap:9px;font-size:10px;color:#aeb8a4}.cq-wave-top>span:last-child{color:#b7bfae}.cq-wave-bars{height:70px;display:flex;align-items:center;gap:3px;overflow:hidden;position:relative}.cq-wave-bars>i{height:var(--bar);width:3px;flex:1;min-width:1px;background:#a3ae99;border-radius:2px}.cq-wave-bars>i:nth-child(n+28):nth-child(-n+49){background:#a8b29d}.cq-playhead{position:absolute;width:1px;height:56px;left:57%;top:7px;background:#cad1c3}.cq-playhead:before{content:'';position:absolute;top:-2px;left:-3px;border-left:4px solid transparent;border-right:4px solid transparent;border-top:5px solid #cad1c3}.cq-wave-legend{font-size:9px}.cq-wave-legend i{display:inline-block;margin:0 5px;width:6px;height:6px;background:#a9b39f;border-radius:50%}.cq-transcript-label{display:flex;justify-content:space-between;gap:10px;font-size:10px;letter-spacing:.8px;color:#adb7a3;margin-bottom:12px}.cq-transcript-label>span{letter-spacing:0;font-size:11px}.cq-turns{display:grid;gap:7px}.cq-turns>button{display:flex;gap:12px;text-align:left;align-items:start;background:transparent;border:1px solid transparent;border-radius:5px;color:#cfd5c9;padding:12px 10px;width:100%}.cq-turn-number{font-size:10px;color:#a0ac95;flex-shrink:0;padding-top:3px}.cq-turns>button>span:nth-child(2){flex:1}.cq-turns small{display:block;font-size:10px;color:#a9b49f;margin-bottom:6px}.cq-turns>button>span:nth-child(2)>span{font-size:14px;line-height:1.7}.cq-turn-marker{color:#9ba78f}.cq-turns>button[aria-pressed=true]{border-color:#596250;background:#30342d;box-shadow:inset 2px 0 #abb5a1}.cq-turns>button:hover{border-color:#596250}.cq-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;border-top:1px solid #383d34;margin-top:22px;padding-top:19px}.cq-metrics span{font-size:10px;color:#adb6a3;display:block;line-height:1.5}.cq-metrics strong{display:block;font-size:19px;letter-spacing:-.5px;font-weight:500;margin-top:7px;color:#cdd4c7}.cq-metric-note{font-size:10px;line-height:1.7;color:#adb7a3;margin:14px 0 0}.cq-health{margin-top:20px;border-top:1px solid #393d35;padding-top:14px}.cq-health summary{cursor:pointer;font-size:12px;color:#c9d0c2}.cq-health summary>span{float:right}.cq-health p{font-size:12px;line-height:1.8;color:#b4bdab}
.cq-annotation{padding:25px 21px;background:#2d3029;border-left:1px solid #40443b}.cq-note-anchor{display:inline-block;margin-top:26px;font-size:10px;color:#c8cfc1;border:1px solid #596250;border-radius:4px;padding:6px 8px;line-height:1.5}.cq-annotation h5{font-size:22px;line-height:1.35;letter-spacing:-.6px;font-weight:500;margin:16px 0 10px}.cq-annotation>p{font-size:13px;line-height:1.8;color:#b1bba8;margin:0 0 23px}.cq-annotation label{display:block;font-size:11px;color:#b6bfad;margin:0 0 8px}.cq-annotation textarea{box-sizing:border-box;width:100%;padding:12px;border:1px solid #596250;background:#21241f;border-radius:5px;color:#ccd3c6;resize:vertical;font:inherit;font-size:12px;line-height:1.8;min-height:125px}.cq-annotation #cq-save{width:100%;display:flex;justify-content:space-between;align-items:center;gap:7px;border:1px solid #cbd2c4;background:#ccd3c6;color:#292c26;border-radius:5px;padding:13px 11px;margin-top:11px;font-size:12px;line-height:1.5}.cq-annotation #cq-save:hover{background:#d1d7cb}.cq-annotation #cq-save-status{font-size:11px;color:#cbd1c4;line-height:1.7;margin:10px 0 0;min-height:36px}.cq-feedback{border-top:1px solid #42473d;margin-top:20px;padding-top:20px}.cq-feedback>span{font-size:9px;letter-spacing:1px;color:#a8b29e}.cq-feedback ol{list-style:none;counter-reset:feedback;margin:19px 0;padding:0;display:grid;gap:13px}.cq-feedback li{font-size:12px;color:#b3bcaa;counter-increment:feedback;display:flex;gap:10px;align-items:center}.cq-feedback li:before{content:counter(feedback);border:1px solid #596250;border-radius:50%;width:21px;height:21px;display:grid;place-items:center;font-size:9px;color:#b0baa7}.cq-feedback p{font-size:11px;line-height:1.8;color:#a9b39e;margin:0}.cq-footer{display:flex;justify-content:space-between;gap:18px;background:#343830;border-top:1px solid #454a40;padding:17px 24px;font-size:10px;color:#b1bba8;line-height:1.6}.cq-footer i{display:inline-block;height:5px;width:5px;border-radius:50%;background:#acb6a2;margin-right:7px}#reliability-story .cq-desk :is(button,textarea,summary):focus-visible{outline:2px solid #cbd1c4;outline-offset:3px}
@media(min-width:1450px){.cq-conversation{padding:29px}.cq-annotation{padding:28px}.cq-call strong{font-size:15px}.cq-turns>button>span:nth-child(2)>span{font-size:16px}.cq-annotation>p,.cq-annotation textarea{font-size:14px}}
@media(max-width:1100px){.cq-layout{grid-template-columns:190px 1fr}.cq-annotation{grid-column:1/-1;border-left:0;border-top:1px solid var(--cq-line);display:grid;grid-template-columns:1.3fr 1fr;gap:0 32px}.cq-annotation>.cq-section-label,.cq-annotation>.cq-note-anchor,.cq-annotation>h5,.cq-annotation>#cq-finding{grid-column:1}.cq-annotation>.cq-section-label{grid-row:1}.cq-annotation>.cq-note-anchor{justify-self:start;margin-top:15px;grid-row:2}.cq-annotation>h5{grid-row:3}.cq-annotation>#cq-finding{grid-row:4}.cq-annotation>label{grid-column:2;grid-row:1}.cq-annotation>textarea{grid-column:2;grid-row:2/5}.cq-annotation>#cq-save{grid-column:2;grid-row:5}.cq-annotation>#cq-save-status{grid-column:2;grid-row:6}.cq-feedback{grid-column:1;grid-row:5/7;margin-top:0;padding-top:13px}.cq-feedback ol{grid-template-columns:1fr 1fr;gap:12px;margin:12px 0}.cq-feedback p{display:none}}
@media(max-width:700px){.cq-top{padding:19px 17px}.cq-brand strong{font-size:17px}.cq-demo{display:none}.cq-intro{padding:25px 19px;display:block}.cq-intro h4{font-size:31px}.cq-intro p{margin-top:15px;font-size:13px;max-width:none}.cq-layout{display:block}.cq-queue{padding:17px;border-right:0;border-bottom:1px solid var(--cq-line);display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}.cq-queue>.cq-section-label{grid-column:1/-1;margin-bottom:8px}.cq-call{padding:10px 8px;margin:0;gap:6px}.cq-call strong{font-size:11px}.cq-call-meta{font-size:9px}.cq-call-meta small,.cq-call-outcome,.cq-queue-note{display:none}.cq-call em{font-size:9px;padding:4px}.cq-conversation{padding:23px 18px}.cq-conversation-head h5{font-size:18px}.cq-turns>button>span:nth-child(2)>span{font-size:14px}.cq-wave-legend{font-size:9px}.cq-transcript-label{font-size:9px}.cq-transcript-label>span{font-size:10px}.cq-metrics strong{font-size:20px}.cq-annotation{display:block;padding:25px 20px}.cq-annotation>textarea{font-size:14px}.cq-annotation>p{font-size:14px}.cq-annotation label,.cq-annotation #cq-save{font-size:13px}.cq-feedback{margin-top:22px;padding-top:22px}.cq-feedback ol{display:grid}.cq-footer{display:block;padding:16px 19px}.cq-footer>span{display:block}.cq-footer>span+span{margin-top:7px}}

/* Make review records visibly selectable, with an explicit action and state. */
.cq-queue .cq-call{background:#272c24;border:1px solid #65705a;cursor:pointer;transition:background .16s,border-color .16s;gap:10px}
.cq-queue .cq-call:hover{background:#37432c;border-color:#b6d78a}
.cq-queue .cq-call:focus-visible{outline:2px solid #d6fa81;outline-offset:3px}
.cq-queue .cq-call[aria-pressed=true]{background:#35432a;border-color:#c2df94;box-shadow:inset 3px 0 #d6fa81;color:#eef7e1}
.cq-call-action{display:flex;align-items:center;justify-content:space-between;width:100%;padding-top:11px;margin-top:2px;border-top:1px solid #526046;font-size:12px;font-weight:500;color:#d6eabb}
.cq-call-action>span:last-child{font-size:18px;line-height:1}
.cq-call-current{display:none}
.cq-call[aria-pressed=true] .cq-call-current{display:inline}
.cq-call[aria-pressed=true] .cq-call-open{display:none}
.cq-call[aria-pressed=true] .cq-call-action{color:#e0ffb2}
@media(max-width:700px){.cq-queue .cq-call{padding:12px 10px;gap:8px}.cq-call-action{font-size:12px;padding-top:9px}.cq-call-action>span:last-child{font-size:16px}}